* Question: Please talk about the company you are affiliated with, including what sets it apart from other Realtors, in your view.
Vaughn: The Vaughn Team.com is a little different from most companies. By design, we will remain a small boutique company and concentrate on customer service.
We have agents that just work with buyers and agents that work with sellers. I know from experience it's hard for one person to be all things to all people, so we believe if you specialize in one aspect of Real Estate and receive regular training you will be able to provide your client superior professional service.
To give you an overview of our setup, we have a team leader, office manager, transaction coordinator and client care coordinator. The client care coordinator job follows up with all leads that come into the team, keeps in contact with the prospect and at the appropriate time, introduces them to one of our agents.
Our team leader runs the show from training to holding the agents accountable to do the daily task to be successful. Our transaction coordinator handles a listing or buyer contract from inception to closing.
Her goal is to keep everyone we work with informed on the progress of their transaction. And of course the office manager watches every penny and makes sure the agents get their commission check quickly.
We have seven buyer agents and two listing agents and as you can see, we try to free their time so they can concentrate on what they do best.
The last five years, The Vaughn Team was in the top five teams with Keller Williams International and we were named by The Wall Street Journal as one of the 50 top teams in North America.
I am extremely proud of The Vaughn Team and the people who work so hard to be the best we can be.